Privacy Policy for VakeelSaab - Lawyer App

1. Information We Collect

1.1 Personal & Professional Information

• Full Name
• Email address
• Phone number
• Profile picture
• Date of birth and gender
• Bar Council Registration Number
• Professional credentials
• Areas of expertise
• Years of experience
• Office address
• Bank account details

1.2 Device & Usage Information

• Device details and identifiers
• Log data and activity
• Session duration
• App usage patterns
• Availability status

1.3 Audio & Video

• Microphone and camera access for consultations
• No recording unless consented

1.4 Phone Permissions

Used for managing calls and interruptions.

1.5 Financial Data

• Wallet transactions
• Payments and withdrawals
• Billing details

1.6 Documents

• Encrypted storage
• Access limited to lawyer & client

1.7 Chat Data

• Stored for consultations and disputes
• Used for service improvement & AI optimization

1.8 Analytics

• Earnings, ratings, response time

1.9 Location

Used to match lawyers with relevant clients.

1.10 Cookies

Used to improve experience and track usage.

2. How We Use Information

• Provide and maintain services
• Process payments
• Verify credentials
• Improve app performance
• Resolve disputes
• Send notifications
• Ensure compliance with law

3. Information Sharing

Clients

Your profile is visible to clients.

Third Parties

• Google Firebase
• Razorpay
• LiveKit
• Cloud storage providers

Legal Compliance

Shared when required by law.

Business Transfers

Data may transfer during mergers/acquisitions.

4. Data Security

• SSL encryption
• Secure storage
• Access control
• Security audits

No system is 100% secure.

5. Data Retention

We retain data as long as required for services and legal compliance.

6. Your Rights

• Access data
• Correct data
• Delete account
• Withdraw consent
• Data portability

Email: help@vakeelsaab.com

7. Professional Responsibilities

• Maintain confidentiality
• Follow Bar Council rules
• Use client data responsibly

8. Children's Privacy

Not intended for users under 18.

9. International Transfers

Data may be processed outside your country with safeguards.

10. Changes

Policy may be updated periodically.

11. Account Deletion

1. Email help@vakeelsaab.com
2. Include registered phone number

12. Governing Law

Governed by laws of India. Jurisdiction: New Delhi courts.

13. Disclaimer

Services provided "as is". We are not liable for indirect or consequential damages.

14. Contact

15. Grievance Officer